Raymour & Flanigan Furniture

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Delivery Operations Manager

at Raymour & Flanigan Furniture

Posted: 10/24/2017
Job Reference #: 5000267291206

Job Description

Requisition Number


Job Title

Delivery Operations Manager


Niskayuna CSC-ALBY

Job Description

Open Positions for Career-Minded People.

Ready to raise the bar on customer satisfaction?

As a Customer Delivery Manager, you will be responsible for leading your team to deliver furniture directly to our customers' homes in a timely fashion, while maintaining our exceptional customer service standards and commitment to excellence! You must be able to inspire and motivate self and team to achieve established goals in a high performance culture to take care of our customers. If you are interested in joining a winning team, Raymour & Flanigan is the company where you can grow your career.


  • Accountable for commitment to Raymour and Flanigan's safety procedures and guidelines.
  • Training, coaching and developing people.
  • Provide leadership to delivery supervisors and customer delivery teams.
  • Consistently maintain energy, enthusiasm, and ambition to flourish within a team environment.
  • Routing daily driver assignments.
  • Human Resource responsibilities include: staffing, communicating benefit information, overseeing DOT driver regulations, addressing payroll and scheduling concerns.
  • Proven ability to foster partnerships and establish realistic goals.
  • Communicate timely and professionally with our service centers, distribution centers, showrooms & customers.
  • Enhance the customers' shopping experience as well as the drive team's delivery experience.
  • Implement company policies and procedures.
  • Manage the overall maintenance of our fleet of trucks and maintain DOT compliance.
  • Perform additional functions that may be assigned at the discretion of management.


  • Associates degree preferred.
  • Four years of management experience in a retail distribution environment.
  • Ability to assess truck volume allotment to accurately cubic a truck.
  • Analytical, critical thinking skills and attention to detail are required.
  • Strong computer skills with the ability to learn new programs.
  • Must have professional communication, interpersonal and organizational skills.

At Raymour & Flanigan, we recognize and appreciate all of our team members' hard work and dedication. We pride ourselves on being a long term, privately held company that takes care of its associates by recognizing each individual's potential and investing in their future success!   

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

Full-Time Associates

  • Excellent Health, Dental & Vision Coverage
  • 401(k) with a Company Match
  • Paid Vacation and Holidays
  • Health Savings Account
  • Flexible Spending Account
  • Training and Development
  • Tuition Reimbursement Program
  • Generous Merchandise Discount
  • Short & Long Term Disability
  • Group Life Insurance
  • Specified Disease Insurance

Part--Time Associates

  • Excellent Health, Dental & Vision Coverage
  • 401(k) with a Company Match
  • Health Savings Account
  • Tuition Reimbursement Program
  • Generous Merchandise Discount
  • Short Term Disability

Raymour & Flanigan proudly supports a drug and smoke free work environment.

Raymour & Flanigan is an Equal Employment Opportunity employer that does not discriminate against any associate or applicant on the basis of race, creed, color, religion, sex (including pregnancy), age, national origin, physical or mental disability, sexual orientation, marital or familial status, genetic information or other basis protected by law.